“FUNDAMENTALS OF A COMPETENCY-BASED HUMAN RESOURCE MANAGEMENT SYSTEM THAT SUPPORTS THE ORGANIZATIONAL STRATEGY OF A MEDIUM-SIZED COMPANY IN THE GRAPHIC ARTS INDUSTRY IN CALI (COLOMBIA) (Article Published in Spanish)”. Estudios Gerenciales, vol. 28, no. 122, Mar. 2012, pp. 121-38, https://doi.org/10.1016/S0123-5923(12)70197-3.