“FUNDAMENTALS OF A COMPETENCY-BASED HUMAN RESOURCE MANAGEMENT SYSTEM THAT SUPPORTS THE ORGANIZATIONAL STRATEGY OF A MEDIUM-SIZED COMPANY IN THE GRAPHIC ARTS INDUSTRY IN CALI (COLOMBIA) (Article published in Spanish)”, estud.gerenc., vol. 28, no. 122, pp. 121–138, Mar. 2012, doi: 10.1016/S0123-5923(12)70197-3.