Control de gestión en las empresas born-global: un estudio de caso

Autores/as

  • Ana Filipa Marques Roque PhD Student, NECE Research Center in Business Sciences, University of Beira Interior, Covilhã, Portugal. https://orcid.org/0000-0002-8712-6065
  • Maria-Céu G. Alves Assistant Professor, NECE Research Center in Business Sciences, University of Beira Interior, Covilhã, Portugal.
  • Mário Raposo Full Professor, NECE Research Center in Business Sciences, University of Beira Interior, Covilhã, Portugal.

DOI:

https://doi.org/10.18046/j.estger.2020.154.3499

Palabras clave:

estrategia de internacionalización, estudio de caso, empresa born-global, sistemas de control de gestión, contabilidad de gestión

Resumen

Este estudio tiene como objetivo comprender cómo y en qué medida el proceso de internacionalización (IP) afecta a los Sistemas de Contabilidad y Control de Gestión (MACS), y cómo contribuye a una implementación exitosa de IP. Se desarrolla un marco conceptual a partir de la investigación de MACS para destacar cómo el uso y las características de la información contable influyen en el desarrollo del IP. La técnica del incidente crítico se utiliza como un enfoque cualitativo para comprender la relación IP-MACS. Los resultados sugieren que la existencia de MACS ajustada a las necesidades de información de la empresa puede facilitar el IP, proporcionando la información crucial e implica cambios en algunas herramientas de contabilidad. Este estudio evidencia un rol activo (uso) y pasivo (diseño) de MACS y proporciona un primer intento de explorar la relación IP-MACS y su contribución a una implementación exitosa de IP.

Descargas

Los datos de descarga aún no están disponibles.

Referencias

Agbejule, A. (2006). How the Diagnostic and Interactive Use of Mas Determine the Relationship between Task Uncertainty and Organizational Performance. In the AAA 2007 Management Accounting Section (MAS) Meeting. Available at Social Science Research Network. http://dx.doi.org/10.2139/ssrn.920644

Ahlstrom, D. & Ding, Z. (2014). Entrepreneurship in China: an overview. International Small Business Journal, 32(2), 610-618. https://doi.org/10.1177/0266242613517913

Ahrens, T. & Chapman, C. (2006). Doing qualitative field research in management accounting: positioning data to contribute to theory. Accounting, Organizations and Society, 31(8), 819-841. https://doi.org/10.1016/j.aos.2006.03.007

Andersen, O. (1993). On the internationalization process of firms: A critical analysis. Journal of International Business Studies, 2, 209 - 228. http://dx.doi.org/10.1057/palgrave.jibs.8490230

Andersson, S. & Wictor, I. (2003). Innovate Internationalization in New firms: Born Globals - the Swedish-Case. Journal of International Entrepreneur-ship, 1(3), 249-276. https://doi.org/10.1023/A:1024110806241

Andersson, S. (2000). Internationalization of the Firm from an Entrepreneurial Perspective. International Studies of Management and Organization, 30(1), 63-92. https://doi.org/10.1080/00208825.2000.11656783

Anthony, R. & Govindarajan, V. (2007). Management Control Systems. Chicago: Mc-Graw-Hill.

Baines, A. & Langfield-Smith K. (2003). Antecedents to management accounting change: a structural equation approach. Accounting, Organizations and Society, 28(7/8), 675-699. https://doi.org/10.1016/S0361-3682(02)00102-2

Bedford, D.S. & Sandelin, M. (2015). Investigating management control configurations using qualitative comparative analysis: an overview and guidelines for application. Journal of Management Control, 26, 5-26. https://doi.org/10.1007/s00187-015-0204-3

Bell, J. (1995). The Internationalization of Small Computer Software Firms: A Further Challenge to “Stage” Theories. European Journal of Marketing, 29(8), 60-75. https://doi.org/10.1108/03090569510097556

Bell, J., Mcnaughton, R., Young, S. & Crick, D. (2003). Towards an integrative model of small firm internationalization. Journal of International Entrepreneurship, 1(4), 339-362. https://doi.org/10.1023/A:1025629424041

Bembom, M. & Schwens, C. (2018). The role of networks in early internationalizing firms: A systematic review and future research agenda. European Management Journal, 36(6), 679-694. https://doi.org/10.1016/j.emj.2018.03.003

Biernacki, P. & Waldorf, D. (1981) Snowball sampling-problems and techniques of chain referral sampling. Sociological Methods and Research, 10(2), 141-163. https://doi.org/10.1177/004912418101000205

Bilkey, W. & Tesar, G. (1977). The export behavior of smaller sized Wisconsin manufacturing firms. Journal of International Business Studies, 8(1), 93- 98. https://doi.org/10.1057/palgrave.jibs.8490783

Bouwens, J. & Abernethy, M. (2000). The consequences of customization on management accounting system design. Accounting, Organizations & Society, 25(3), 221-241. https://doi.org/10.1016/S0361-3682(99)00043-4

Braunerhjelm, P. & Halldin, T. (2019). Born Globals - presence, performance and prospects. International Business Review, 28(1), 60-73. https://doi.org/10.1016/j.ibusrev.2018.07.004

Cavusgil, S. (1980). On the internationalization process of firms. European Research, 8(6), 273-281.

Cavusgil, S. T. & Knight, G. (2015). The born global firm: An entrepreneurial and capabilities perspective on early and rapid internationalization. Journal of International Business Studies, 46(1), 3-16. https://doi.org/10.1057/jibs.2014.62

Chandler, A. (1962). Strategy and structure: chapters in the history of the industrial enterprise. Cambridge: M.I.T. Press. https://doi.org/10.1086/ahr/68.1.158

Chell, E. (2004). Critical incident technique. In C. Cassel & G. Symon (Eds.), Essential guide to qualitative methods in organizational research. London: Sage Publications Ltd.

Chenhall, R. (2003). Management control Systems design within its organizational context: findings from contingency-based research and directions for the future. Accounting, Organizations and Society, 28(2/3), 127-168. http://dx.doi.org/10.1016/S0361-3682(01)00027-7

Chenhall, R. (2005). Integrative strategic performance measurement systems, strategic alignment of manufacturing, learning and strategic outcomes: an exploratory study. Accounting, Organizations and Society, 30(5), 395-422. https://doi.org/10.1016/j.aos.2004.08.001

Chetty, S. & Campbell-Hunt, C. (2003). Paths to internationalization among Small to medium sized firms: A Global versus regional approach. European Journal of Marketing, 37(5/6), 796-810. https://doi.org/10.1108/03090560310465152

Chia, Y. (1995). Decentralization, Management Accounting System (MAS) Information Characteristics and Their Interaction Effects on Managerial Performance: A Singapore Study. Journal of Business Finance & Accoun-ting, 22(6), 811-830. https://doi.org/10.1111/j.1468-5957.1995.tb00390.x

Coller, G., Frigoto, M. & Costa, E. (2018). Management control system and strategy: the transforming role of implementation. Journal of Applied Accounting Research, 19(1), 141-160. https://doi.org/10.1108/JAAR-01-2016-0002

Coviello N. (2015). Re-thinking research on born globals, Journal of International Business Studies, Palgrave Macmillan; Academy of International Business, 46(1), 17-26. https://doi.org/10.1057/jibs.2014.59

Crick, D. & Jones, M. (2000). Small High-Technology Firms and International High-Technology Markets. Journal of International Marketing, 8(2), 63-85. https://doi.org/10.1509/jimk.8.2.63.19623

Cumming, D., Filatotchev, I., Knill, A., Reeb, D. & Senbet, L. (2017). Law, finance, and the international mobility of corporate governance. Journal of International Business Studies,48, 123-147. https://doi.org/10.1057/s41267-016-0063-7

Czinkota, M. (1982). Export Management. New York: Praeger Publishers.

Dana, L. & Dumez, H. (2015). Qualitative research revisited: epistemology of a comprehensive approach. International Journal of Entrepreneurship and Small Business, 26(2), 154-170. https://doi.org/10.1504/IJESB.2015.071822

Dimitratos, P., Jonson, J., Slow, J. & Young, S. (2003). Micromultinationals: new types of firms for the global competitive landscape. European Management Journal, 21 (2), 164-174. https://doi.org/10.1016/S0263-2373(03)00011-2

Dzikowski, P. (2018). A bibliometric analysis of born global firms. Journal Business Research, 85, 281-294. https://doi.org/10.1016/j.jbusres.2017.12.054

Eisenhardt, K. M. (1989). Building theories from case study research. Academy of Management Review, 14(4), 532-550. https://doi.org/10.2307/258557

Etemad, H. (2004). Internationalization of Small and Medium-sized Enterprises: A Grounded Theoretical Framework and an Overview. Canadian Journal of Administrative Sciences, 21(1), 1-21. https://doi.org/10.1111/j.1936-4490.2004.tb00319.x

Flanagan, J. C. (1954). The critical incident technique. Psychological bulletin, 51(4), 327-358. https://doi.org/10.1037/h0061470

Freeman, S. & Cavusgil, S. (2007). Toward a Typology of Commitment States Among Managers of Born-Global Firms: A Study of Accelerated Internationalization, Journal of International Marketing, 15(4), 1-40. https://doi.org/10.1509/jimk.15.4.1

Frigotto, L., Coller, G. & Collin P. (2013). The Strategy and Management Control Systems relationship as emerging dynamic process. Journal of Management & Governance, 17(3), 631-656. https://doi.org/10.1007/s10997-011-9198-x

Gabrielsson, M. & Kirpalani, V. (2004). Born globals: how to reach new business space rapidly. International Business Review, 13(5), 555-571. https://doi.org/10.1016/j.ibusrev.2004.03.005

Gassmann, O. & Keupp, M. (2017). The competitive advantage of early and rapidly internationalizing SMEs in the biotechnology industry: A knowledge-based view. Journal of World Business, 42, 350-366. https://doi.org/10.1016/j.jwb.2007.04.006

Ginsberg, A. & Venkatraman, N. (1985). Contingency Perspectives of Organizational Strategy: A Critical Review of the Empirical Research.-The Academy of Management Review, 10, 421-434. https://doi.org/10.2307/258125

Gleason, K. & Wiggenhorn, J. (2007). Born globals, the choice of globalization strategy, and the market's perception of performance. Journal of World Business, 42(3), 322-335. https://doi.org/10.1016/j.jwb.2007.04.007

Gomes, J. & Salas, J. (2001). Controle de Gestão: Uma Abordagem Contextual e Organizacional (3rd ed.). São Paulo: Atlas.

Gomez-Conde, J., Lopez-Valeiras E., Ripoll-Feliú, V. & Gonzalez-Sanches, M. (2013). El efecto mediador y moderador de la internacionalizacion en la relacion entre los sistemas de control de géstion y el compromiso com la innovación. Revista de Contabilidad, 16(1), 53-65. https://doi.org/10.1016/S1138-4891(13)70006-2

Grabner, I. & Moers, F. (2013). Management control as a system or a package? Conceptual and empirical issues. Accounting, Organizations and Society, 38, 407-419. https://doi.org/10.1016/j.aos.2013.09.002

Hammad, S., Jusoh, R. & Ghozali, I. (2013). Decentralization, perceived environmental uncertainty, managerial performance and management accounting system information in Egyptian Hospitals. International Journal of Accounting & Information Management, 21(4), 314-330. http://dx.doi.org/10.1108/IJAIM-02-2012-0005

Hay, A. (2014). I don’t know what I am doing!. Surfacing struggles of managerial identity work. Management Learning, 45(5), 509-524. https://doi.org/10.1177/1350507613483421

Henri, J. (2006). Management control systems and strategy: a resource based perspective. Accounting, Organizations and Society, 31(6), 529-558. https://doi.org/10.1016/j.aos.2005.07.001

Hettlage, R. & Steinlin, M. (2006). The critical incident technique in knowledge management-related contexts. In R. Hettlage, & M. Steinlin editors (Eds.), Ingenous peoples knowledge. Swiss Association for International Cooperation: Zurich.

Ismail, T. (2013). Formatting strategy and management control system: evidence from Indonesia. International Journal of Business and Social Science, 4(1), 196-205.

Johanson, J. & Vahlne, J. (1977). The Internationalization Process of the Firm: A Model of Knowledge Development and Increasing Foreign Market Commitments. Journal of International Business Studies, 8, 23-32. https://doi.org/10.1057/palgrave.jibs.8490676

Johanson, J. & Wiedersheim-Paul, F. (1975). The internationalisation of the firm. Four Swedish Cases. Journal of Management Studies, October, 305- 322. https://doi.org/10.1111/j.1467-6486.1975.tb00514.x

Jones, M. & Coviello, N. (2005). Internationalisation: Conceptualising an entrepreneurial process of behaviour in time. Journal of International Business Studies, 36(3), 284-303. https://doi.org/10.1057/palgrave.jibs.8400138

Ketokivi, M. & Choi, T. (2014). Renaissance of case research as a scientific method, Journal of Operations Management, 32(5), 232-240. https://doi.org/10.1016/j.jom.2014.03.004

Keupp, M.M. & Gassmann, O. (2009). The Past and the Future of International Entrepreneurship: A Review and Suggestions for Developing the Field. Journal of Management, 35(3), 600-633. https://doi.org/10.1177/0149206308330558

Knight, G. & Cavusgil, S. (1996). The born global firm: A challenge to traditional internationalization theory. In Cavusgil, S. & Madsen, T. (Eds), Advances in International Marketing (p. 11-26). Greenwich, CT: JAI Press.

Knight, G. & Cavusgil, S. (2004). Innovation, organizational capabilities, and the born-global firm. Journal of International Business Studies, 35, 124- 141. http://dx.doi.org/10.1057/palgrave.jibs.8400071

Knight, G. & Liesch, P. (2016). Internationalization: From incremental to born global. Journal of World Business, 51(1), 93-102. https://doi.org/10.1016/j.jwb.2015.08.011

Kundu, S. & Katz, J. (2003). Born-international SMEs: Bi-level impacts of resources and intentions. Small Business Economics, 20, 25-47. https://doi.org/10.1023/A:1020292320170

Liesch, P., Weerawardena, J., Sullivan Mort, G., Knight, G. & Kastelle, T. (2007). Introduction. Journal of World Business, 42(3), 232-235. https://doi.org/10.1016/j.jwb.2007.04.002

Lin, Y.H., Chen, C.J. & Lin, B.W. (2017). The influence of strategic control and operational control on new venture performance. Management Decision, 55(5), 1042-1064. https://doi.org/10.1108/MD-07-2015-0324

Madsen, T. & Servais, P. (1997). The internationalization of born globals: an evolutionary process?. International Business Review, 6(6), 561-583. https://doi.org/10.1016/S0969-5931(97)00032-2

Malmi, T. & Brown, D. (2008). Management control systems as a package: opportunities, challenges and research directions. Management Accounting Research, 19(14), 287-300. https://doi.org/10.1016/j.mar.2008.09.003

McAuley, A. (1999). Entrepreneurial Instant Exporters in the Scottish Arts and Crafts Sector. Journal of International Marketing, 7(4), 67-82. https://doi.org/10.1177/1069031x9900700405

Melén, S. & Nordman, E. (2009). The internationalization modes of Born Globals: A longitudinal study. European Management Journal, 27, 243- 254. https://doi.org/10.1016/j.emj.2008.11.004

Miles, M., Huberman, A. & Saldana, J. (2014). Qualitative Data Analysis (3th Ed.). Thousand Oaks, CA: Sage Publications.

Moen, O. (2002). The born globals: A new generation of small European exporters. International Marketing Review, 19(2), 156-175. https://doi.org/10.1108/02651330210425015

Moen, O. & Servais, P. (2002). Born global or gradual global? Examining the export behavior of small and medium-sized enterprises. Journal of International Marketing, 10(3), 49-72. https://doi.org/10.1509/jimk.10.3.49.19540

Moores, K. & Yuen, S. (2001). Management accounting systems and organizatio-nal configuration: a life-cycle perspective. Accounting, Organizations & Society, 26(4), 351-389. https://doi.org/10.1016/S0361-3682(00)00040-4

Naranjo-Gil, D. (2016). Role of management control systems in crafting realized strategies. Journal of Business Economics and Management, 17(6), 865-881. https://doi.org/10.3846/16111699.2014.994558

Naranjo-Gil, D. & Hartmann, F. (2006). How Top Management Teams Use Management Accounting Systems to Implement Strategy Journal of Management Accounting Research, 18(1), 21-53. https://doi.org/10.2308/jmar.2006.18.1.21

Novas, J., Alves, M. & Sousa, A. (2017). The role of management accounting systems in the development of intellectual capital. Journal of Intellectual Capital, 18(2), 286-315. https://doi.org/10.1108/JIC-08-2016-0079

Otley, D. (2016). The contingency theory of management accounting and control: 1980-2014. Management Accounting Research, 31, 45-62. https://doi.org/10.1016/j.mar.2016.02.001

Oviatt, B.M. & McDougall, P. P. (1994). Toward a theory of international new ventures. Journal of International Business Studies, 25(1), 45-64. http://dx.doi.org/10.1057/palgrave.jibs.8490193

Perényi, Á. & Losoncz, M. (2018). A Systematic Review of International Entrepreneurship Special Issue Articles. Sustainability, 10, 3476. https://doi.org/10.3390/su10103476

Persinger, E., Civi, E. & Vostina, S. (2007). The Born Global Entrepreneur. In Emerging Economies. International Business & Economics Research Journal, 6(13), 73-82. https://doi.org/10.19030/iber.v6i3.3355

Pešalj, B., Pavlov, A. & Micheli, P. (2018). The use of management control and performance measurement systems in SMEs: A levers of control perspective. International Journal of Operations & Production Management, 38(11), 2169-2191. https://doi.org/10.1108/IJOPM-09-2016-0565

Puck, J. & Filatotchev, I. (2018). Finance and the multinational company: Building bridges between finance and global strategy research. Global Strategy Journal, 1-21. https://doi.org/10.1002/gsj.1330

Rasmussen, E.S. & Madsen, T.K. (2002). The Born Global Concept. Presented in: 28 th EIBA Conference 2002, University of Southern Denmark, Athens, 8-10 December 2002.

Reck, J. (2001). The usefulness of financial and nonfinancial information in resource allocation decisions. Journal of Accounting and Public Policy, 20(1), 45-71. https://doi.org/10.1016/S0278-4254(01)00018-7

Reed, S. (1986). The Impact of Nonmonetary Performance Measures Upon Budgetary Decision Making in the Public Sector. Journal of Accounting and Public Policy, 5(2), 111-140. https://doi.org/10.1016/0278-4254(86)90018-9

Reid, S. (1981). The decision maker and export entry and expansion. Journal of International Business Studies, 12(2), 101-112. https://doi.org/10.1057/palgrave.jibs.8490581

Rennie, M. (1993). Global competitiveness: born global. McKinsey Quarterly, 4, 45-52.

Rialp, A., Rialp, J. & Knight, G. (2005a). The phenomenon of early internationalizing firms: what do we know after a decade (1993-2003) of scientific inquiry? International Business Review, 14(2), 147-166. https://doi.org/10.1016/j.ibusrev.2004.04.006

Rialp, A., Rialp, J., Urbano, D. & Vaillant, Y. (2005b). The born global phenomenon: A comparative case study research. Journal of International Entrepreneur-ship, 3,133-171. http://dx.doi.org/10.1007/s10843-005-4202-7

Rialp-Criado, A., Rialp-Criado, J. & Knight, G. (2002). The phenomenon of international new ventures, global start-ups, and born-globals: what do we know after a decade (1993-2002) of exhaustive scientific inquiry? Department of Business Economics, Universitat Autonoma de Barcelona, Working Paper, 14.

Roberts, J. (1990). Strategy and Accounting in a U.K. Conglomerate. Accounting, Organizations and Society, 15(1/2), 107-125. https://doi.org/10.1016/0361-3682(90)90017-O

Roque, A., Alves, M. & Raposo, M. (2019a). Internationalization Strategies Revisited: Main Models and Approaches. IBIMA Business Review, 2019. https://doi.org/10.5171/2019.681383

Roque, A., Alves, M. & Raposo, M. (2019b). Management accounting and control systems and strategy: A theoretical framework for future researches. Proceedings of the 32 nd International Business Information Management Association Conference, IBIMA 2018 - Vision 2020: Sustainable Economic Development and Application of Innovation Management from Regional expansion to Global Growth, Seville, Spain.

Roque, A., Alves, M. & Raposo, M. (2019c). The use of management accounting and control systems in the internationalization strategy: A process approach. IBIMA Business Review, 2019. https://doi.org/10.5171/2019.437064

Ryan, B., Scapens, R. & Theobald, M. (2002). Research Method &aamp; Methodology in Finance & Accounting (2nd ed.). London: Thomson.

Saulpic, O. & Zarlowski, P. (2014). Management control research and the management of uncertainty: rethinking knowledge in management. In: Otley, D., Soin, K. (Eds.), Management Control and Uncertainty (207-223). London: Palgrave Macmillan. https://doi.org/10.1057/9781137392121_14

Silvi, R. (2012). Knowledge Management: A Strategic Cost Management Perspective. Economia Aziendale Online, 1, 1-26. http://dx.doi.org/10.13132/2038-5498/2004.1.1-26

Simões, V. C. & Dominguinhos, P. (2001). Portuguese Born Globals: An Exploratory Study. Presented in: 27 th EIBA Conference at ESCP-EAP-Paris, France, December 13-15.

Simons, R. (1990). The role of management control systems in creating competitive advantage: new perspectives. Accounting, Organizations and Society, 15(1/2), 127-143. https://doi.org/10.1016/0361-3682(90)90018-P

Simons, R. (1991). Strategic Orientation and Top Management Attention to Control Systems. Strategic Management Journal, 12(1), 49-62. https://doi.org/10.1002/smj.4250120105

Simons, R. (1995). Levers of control: how managers use innovative control systems to drive strategic renewal. Boston: Harvard Business School Press.

Skaerbaek, P. & Tryggestad, K. (2010). The role of Accounting Devices in Performing Corporate Strategy. Accounting, Organizations and Society, 35, 108-124. https://doi.org/10.1016/j.aos.2009.01.003

Soobaroyen, T. & Poorundersing, B. (2008). The effectiveness of management accounting systems: Evidence from functional managers in a developing country. Managerial Auditing Journal, 23, 187-2019. https://doi.org/10.1108/02686900810839866

Strauss, A. & Corbin, J. (1998). Basics of qualitative research: Techniques and procedures for developing grounded theory (2nd ed.). Thousand Oaks: Sage Publications.

Strauss, E. R. & Zecher, C. (2013). Management Control Systems - A Review. Journal of Management Control, 23, 233-268. https://doi.org/10.1007/s00187-012-0158-7

Tessier, S. & Otley, D. (2012). A conceptual development of Simons’ Levers of Control framework. Management Accounting Research, 23(3), 171-185. https://doi.org/10.1016/j.mar.2012.04.003

Thanh, M. & Chong, L. (2008). Born-global: The case of four Vietnamese SMEs. Journal of International Entrepreneurship, 6, 72-100. https://doi.org/10.1007/s10843-008-0021-y

Tsamenyi, M., Sahadev, S. & Qian, Z. (2011). The relationship between business strategy, management control systems and performance: Evidence from China. Advances in Accounting, 27(1), 193-203. https://doi.org/10.1016/j.adiac.2011.05.001

Vaivio, J. (2004). Mobilizing local knowledge with “provocative” non-financial measures. European Accounting Review, 13(1), 39-71. https://doi.org/10.1080/0963818032000102971

Yin, R. (2014). Case study research. London: Sage Publications.

Yin, R. (2009). Case study research: design and methods (4th ed.). Los Angeles: Sage Publications.

Zhou, L., Wu, W. & Luo, X. (2007). Internationalization and the performance of born globals SMEs: The mediating role of social networks. Journal of International Business, 38, 673-690. https://doi.org/10.1057/palgrave.jibs.8400282

Publicado

2020-01-29

Número

Sección

Artículo de investigación

Cómo citar

Control de gestión en las empresas born-global: un estudio de caso. (2020). Estudios Gerenciales, 36(154), 3-14. https://doi.org/10.18046/j.estger.2020.154.3499