{"id":5287,"date":"2024-11-25T16:47:47","date_gmt":"2024-11-25T21:47:47","guid":{"rendered":"https:\/\/www.icesi.edu.co\/servicios\/?page_id=5287"},"modified":"2025-03-27T17:39:57","modified_gmt":"2025-03-27T22:39:57","slug":"contactenos","status":"publish","type":"page","link":"https:\/\/www.icesi.edu.co\/servicios\/contactenos\/","title":{"rendered":"Cont\u00e1ctenos"},"content":{"rendered":"\t\t
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\"\"<\/figure>\r\n<\/div>\r\n\r\n
Estimada comunidad,\u00a0<\/em><\/h6>\r\n

La Universidad Icesi a trav\u00e9s de los equipos de Syri e Icesi Virtual ponen a disposici\u00f3n los siguientes canales de atenci\u00f3n para la prestaci\u00f3n de sus servicios:<\/p>\r\n\r\n\r\n\r\n
\r\n

\"\"<\/strong><\/p>\r\n

Chat en l\u00ednea<\/strong><\/p>\r\n

Horario: <\/strong>lunes a viernes:\u00a0 7 a.m. a 9 p.m.\u00a0<\/p>\r\n

S\u00e1bado:\u00a0 7 a.m. a 5 p.m.<\/p>\r\n<\/td>\r\n

\r\n

\"\"<\/strong><\/p>\r\n

Atenci\u00f3n telef\u00f3nica Syri:<\/strong><\/p>\r\n

(602) 555- 2334 Ext: 4400<\/p>\r\n<\/td>\r\n

\r\n

\"\"<\/a><\/strong>Sistema de Gesti\u00f3n de Servicios<\/strong><\/p>\r\n

(SGS)<\/strong><\/p>\r\n<\/td>\r\n

\r\n

\"\"<\/a><\/strong><\/p>\r\n

Correo electr\u00f3nico:\u00a0<\/strong><\/p>\r\n

servicios-icesi@listas.icesi.edu.co<\/p>\r\n<\/td>\r\n

\r\n

\"\"<\/strong><\/p>\r\n

Punto de atenci\u00f3n:\u00a0<\/strong><\/p>\r\n

Edificio C - Primer piso<\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n


<\/span>A continuaci\u00f3n, se relacionan los servicios, extensiones telef\u00f3nicas y horarios de atenci\u00f3n:<\/p>\r\n\r\n\r\n\r\n\r\n\r\n
\r\n

\"\"<\/p>\r\n

Acceso 7\/24 a las bases de datos y libros electr\u00f3nicos.<\/p>\r\n

Asesor\u00eda personalizada y capacitaciones.<\/p>\r\n

basesdedatos@listas.icesi.edu.co<\/a> <\/span>\u00a0<\/p>\r\n

Adquisici\u00f3n de material bibliogr\u00e1fico digital (art\u00edculos, e-books)<\/p>\r\n

adquisiciones-bib@listas.icesi.edu.co<\/a><\/span><\/p>\r\n

Horario:<\/strong><\/p>\r\n

Lunes a viernes: 7 a.m. a 9 p.m. s\u00e1bado: 8 a. m. a 2 p. m.<\/p>\r\n<\/td>\r\n

\r\n

\"\"<\/p>\r\n

Soporte a Banner y Talento Icesi<\/p>\r\n

servicios-icesi@listas.icesi.edu.co<\/a> <\/span>\u00a0<\/p>\r\n

Ext:<\/strong> 4500<\/p>\r\n

Horario:<\/strong><\/p>\r\n

Lunes a viernes de 8 a.m. a 12 m y de 2 p.m. a 6 p.m.<\/p>\r\n<\/td>\r\n<\/tr>\r\n

\r\n

\"\"<\/p>\r\n

Soporte videoconferencias y zoom<\/p>\r\n

multimedios@listas.icesi.edu.co<\/a> <\/span>\u00a0<\/p>\r\n

Ext: <\/strong>4222 - 4177<\/p>\r\n

Horario:<\/strong><\/p>\r\n

Lunes a viernes: 7 a.m. a 9 p.m. S\u00e1bado: 7 a.m. a 5 p.m.<\/p>\r\n<\/td>\r\n

\r\n

\"\"<\/p>\r\n

Soporte t\u00e9cnico remoto.<\/p>\r\n

Ext: <\/strong>4200 \u2013 4300<\/p>\r\n

Horario:<\/strong><\/p>\r\n

Lunes a viernes: 7 a.m. a 9 p.m.<\/p>\r\n

S\u00e1bado: 7 a.m. a 5 p.m.<\/p>\r\n

Soporte de acceso a las aplicaciones y convenios tecnol\u00f3gicos.\u00a0<\/p>\r\n

Ext:<\/strong> 4191<\/p>\r\n

Horario: <\/strong><\/p>\r\n

Lunes a viernes: 8 a.m. a 12 m y de 2 p.m. a 6 p.m.<\/p>\r\n<\/td>\r\n<\/tr>\r\n

\r\n

\"\"<\/p>\r\n\r\n

Soporte a la Intranet.
\r\nSoporte Chat en linea y Chatbot\r\n
Soporte SGS y plataforma de casos consultorio jur\u00eddico, Capsi, Bienestar, proyecto Colibr\u00ed y Bit\u00e1cora Cl\u00ednica.\r\n
Soporte Microsoft Teams\r\n
Soporte en aplicaciones Powerapps<\/p>\r\n

servicios-icesi@listas.icesi.edu.co<\/a><\/span><\/p>\r\n

Ext:<\/strong> 4400<\/p>\r\n

Horario:<\/strong><\/p>\r\n

Lunes a viernes: 7 a.m. a 6 p.m.<\/p>\r\n<\/td>\r\n

\r\n

\"\"<\/p>\r\n

\u00a0<\/div>\r\n
Soporte Moodle\/Intu<\/div>\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
Soporte Canvas (Maestr\u00edas Virtuales)<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
Asesor\u00eda en recursos educativos digitales<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n
\r\n

icesivirtual.ti@listas.icesi.edu.co<\/a><\/p>\r\n

Ext: 4188 - 4186<\/strong><\/p>\r\n

Horario:<\/strong><\/p>\r\n

Lunes a viernes: 7 a.m. a 12 p.m. y 2 p.m. a 7 p.m.<\/p>\r\n

S\u00e1bados: 8 a.m. a 12 p.m.\u00a0<\/div>\r\n<\/td>\r\n<\/tr>\r\n\r\n<\/tbody>\r\n<\/table>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Estimada comunidad,\u00a0 La Universidad Icesi a trav\u00e9s de los equipos de Syri e Icesi Virtual ponen a disposici\u00f3n los siguientes canales de atenci\u00f3n para la prestaci\u00f3n de sus servicios: Chat en l\u00ednea Horario: lunes a viernes:\u00a0 7 a.m. a 9 p.m.\u00a0 S\u00e1bado:\u00a0 7 a.m. a 5 p.m. Atenci\u00f3n telef\u00f3nica Syri: (602) 555- 2334 Ext: 4400 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5287","page","type-page","status-publish","hentry"],"yoast_head":"\nCont\u00e1ctenos - Servicios<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.icesi.edu.co\/servicios\/contactenos\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cont\u00e1ctenos - 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