Comparison of IT Investment Evaluation Frameworks Applied to the sarLAB Project

Servio Benítez, Oscar González

Abstract


When trying to calculate the business-value of an information technology (IT) investment in small businesses, it is hard to imagine how to apply frameworks such as TOGAF, Zachman or IT Value Network (Read, 2009), in order to get that value. The following article shows the arising problems when the IT Value Network framework is being applied to a small business in order to determine the IT business-value of a specific IT project: sarLAB.


Keywords


IT investment value delivery; IT value network framework; 4S Model; Value lens; Post-Implementation Evaluation; Prior-Operational Use Evaluation.

References


Irani, Z., & Love, P. (2008). Evaluating information systems: public and private sector. Burlington, MA: Elsevier

Keen, J. (2011). Making technology investments profitable: ROI road map from business case to value realization. Hoboken, NJ: John Wiley & Sons

Nel, J. (2007). Information technology investment evaluation and measurement (Itiem) methodology: a case study and action research of the dimensions and measures of it-business-value in financial institutions. En S.Lubbe [Ed.], Managing information communication technology investments in successful enterprises, (pp.147-158). Hershey, PA: Idea Group

Read, T. (2009). The IT value network: from IT investment to stakeholder value. Hoboken, NJ: John Wiley & Sons




DOI: http://dx.doi.org/10.18046/syt.v11i25.1559

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