Gestión logística en la prestación de servicios de hospitalización domiciliaria en el Valle del Cauca: caracterización y diagnóstico

  • Elena Valentina Gutiérrez Profesora, Universidad de Antioquia, Medellín
  • Oscar David Galvis Ingeniero Industrial, Grupo de Investigación de la Escuela de Ingeniería Industrial, Universidad del Valle, Cali
  • Diego Alejandro López Ingeniero Industrial, Grupo de Investigación de la Escuela de Ingeniería Industrial, Universidad del Valle, Cali
  • Juan Sebastián Mock Kow Ingeniero Industrial, Grupo de Investigación de la Escuela de Ingeniería Industrial, Universidad del Valle, Cali
  • Ismael Zapata Ingeniero Industrial, Grupo de Investigación de la Escuela de Ingeniería Industrial, Universidad del Valle, Cali
  • Carlos Julio Vidal Profesor Titular, Universidad del Valle, Cali,
Palabras clave: Hospitalización domiciliaria, Sistemas de salud, Gestión logística, Modelo de madurez de capacidad

Resumen

Este artículo presenta el primer diagnóstico de la gestión logística de las instituciones habilitadas por el Ministerio de Salud y Protección Social para la prestación de servicios de hospitalización domiciliaria (HHC) en el Valle del Cauca, Colombia. El objetivo es caracterizar cómo los proveedores de HHC toman las decisiones logísticas asociadas con el proceso de prestación del servicio, e identificar oportunidades de mejoramiento e investigación. El diagnóstico se construyó mediante la aplicación de una encuesta semiestructurada que evaluó 6 ejes de trabajo y el grado de madurez de los procesos de servicio. Los resultados muestran que se requiere una gestión más integral de las decisiones logísticas, apoyada en el conocimiento del perfil epidemiológico y demográfico de la población atendida.

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Publicado
2014-11-30
Cómo citar
Gutiérrez, E. V., Galvis, O. D., López, D. A., Mock Kow, J. S., Zapata, I., & Vidal, C. J. (2014). Gestión logística en la prestación de servicios de hospitalización domiciliaria en el Valle del Cauca: caracterización y diagnóstico. Estudios Gerenciales, 30(133), 441-450. https://doi.org/10.1016/j.estger.2014.06.004
Sección
Artículo de investigación