Estrategias corporativas, operativas y de sistemas de información: alineación y rendimientos de la firma

  • Ricardo A. Santa Profesor - Investigador, Departamento de Gestión Organizacional, Universidad Icesi, Cali, Colombia. https://orcid.org/0000-0003-2584-2928
  • Alejandro Acosta Profesor - Investigador, Departamento de Gestión Organizacional, Universidad Icesi, Cali, Colombia. https://orcid.org/0000-0003-1735-4166
  • Silvio Borrero Decano, Facultad de Ciencias Económicas y Administrativas, Pontificia Universidad Javeriana Seccional Cali, Cali, Colombia. https://orcid.org/0000-0003-2808-0033
  • Annibal Scavarda Associate Professor, Management Information Systems, Universidad Federal del Estado de Río de Janeiro, Rio de Janeiro, Brasil.
Palabras clave: alineación estratégica, sistemas de información, innovación tecnológica, efectividad operativa, resultados de la firma

Resumen

Este estudio investiga el efecto de la alineación entre las estrategias corporativas, operativas y de sistemas de información y los rendimientos de la firma. Se recolectaron datos a partir de la aplicación de 138 cuestionarios a grandes empresas de servicios en el sector eléctrico australiano. En el análisis se utilizó la modelación mediante ecuaciones estructurales, con el fin de establecer la relación de dependencia entre las variables. Los resultados sugieren que alinear las estrategias operativas y de sistemas de información puede mejorar el rendimiento de la firma. Así mismo, no se encontró ningún efecto directo de la estrategia corporativa en el rendimiento de la firma.

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Publicado
2020-11-09
Cómo citar
Santa, R. A., Acosta, A., Borrero, S., & Scavarda, A. (2020). Estrategias corporativas, operativas y de sistemas de información: alineación y rendimientos de la firma. Estudios Gerenciales, 36(157), 454-464. https://doi.org/10.18046/j.estger.2020.157.3749
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Artículo de investigación