UNA REVISIÓN CRÍTICA AL MODELADO DE LA CONFIANZA A NIVEL ORGANIZACIONAL

  • Carlos Mario Zapata Jaramillo Ph.D. en Ingeniería, Universidad Nacional de Colombia, Colombia. Profesor asociado, Facultad de Minas, Universidad Nacional de Colombia – sede Medellín, Colombia. Líder del grupo de investigación en Lenguajes Computacionales, reconocido por Colciencias.
  • Miguel Rojas López Ph.D. (c) en Ingeniería, Universidad Nacional de Colombia, Colombia. Profesor asociado, Facultad de Minas, Universidad Nacional de Colombia – sede Medellín, Colombia. Líder del grupo CINCO, reconocido por Colciencias.
Palabras clave: CONFIANZA, MODELOS, RELACIONES SOCIALES, ORGANIZACIONES

Resumen

La confianza es uno de los factores críticos de éxito que permiten mejorar las organizaciones y por esto diversos autores se han interesado en su estudio. En este artículo, se realiza una revisión de literatura crítica sobre los distintos modelos existentes de confianza a nivel organizacional y se compilan los resultados de dicha revisión. Se busca, como objetivo de investigación, establecer esos elementos comunes que se encuentran bajo el concepto de confianza, con el fin de formular, a futuro, un modelo unificado de confianza. El resultado principal de esta revisión muestra elementos como el fideicomitente, el fideicomisario y los factores que afectan la confianza.

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Publicado
2010-09-30
Cómo citar
Zapata Jaramillo, C. M., & Rojas López, M. (2010). UNA REVISIÓN CRÍTICA AL MODELADO DE LA CONFIANZA A NIVEL ORGANIZACIONAL. Estudios Gerenciales, 26(116), 193-210. https://doi.org/10.1016/S0123-5923(10)70129-7
Sección
Artículo de investigación