Pervasive NFC-based solution for the analysis of tourism data in an environment of smart cities

  • Eliana Andrea Concha Agredo Universidad del Cauca, Popayán
  • Luis Carlos Martínez-Acosta Universidad del Cauca, Popayán
  • Angela Chantre Universidad del Cauca, Popayán
  • Gustavo Ramirez-Gonzalez Universidad del Cauca, Popayán
Keywords: Context, pervasive computing, smart cities, NFC, tourism, location, Markov chains analysis, movements and tourists.


Detailed recording and analysis of visitor paths and individual mouse movements in real time of tens-of-thousands of visitors is one of the most important areas of tourism research, and to observe tourist movements a variety of techniques are available. New tracking techniques are explored and due to the advance of technology we can have information at any time and from anywhere (pervasive computing). This has been used to record movement information of tourists with high resolution. In these environments (tags environments) where the user interacts with the environment, an emerging technology called NFC (Near Field Communication) is providing a natural means of interaction between the users and their environment. This paper shows the implementation of an NFC-based pervasive solution that allows tourist tracking data to be obtained in real time; it is simplified and analyzed with the Markov chains method by experimental and statistical testing. It is also demonstrated that the movement of a tourist is influenced by the state or tourist site where he or she is to move to another, corroborating the hypothesis "that if you can capture the information left by tourists through technological tools, thanks to the processing of such information you can obtain a trace that is a sample of the activity which, through its display, allows decisions that promote tourism as part of the regional and national economy".


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Author Biographies

Eliana Andrea Concha Agredo, Universidad del Cauca, Popayán

Electronics and Telecommunications Engineer (Universidad del Cauca, Popayán-Colombia, 2012). She has professional experience in development of web and mobile applications and entrepreneurial information systems. Her research interests are oriented toward ubiquitous computing, innovation, development of mobile intelligent systems, and project management. Currently she is pursuing a Master's degree in Telematics Engineering at the Universidad del Cauca.

Luis Carlos Martínez-Acosta, Universidad del Cauca, Popayán

Electronics and Telecommunications Engineer (Universidad del Cauca, Popayán-Colombia, 2012), currently working in management of telematics projects. His main interest areas are advanced telecommunications services and technology management

Angela Chantre, Universidad del Cauca, Popayán

Business Administrator (Universidad del Cauca, Popayán, Colombia) and Master in Marketing (Universidad Rey Juan Carlos, Madrid, Spain, 2009), currently pursuing her doctoral studies at the same university. She is a professor and researcher at the Department of Tourism Sciences at the Universidad del Cauca and member of the research group on tourism and regional development. She has participated in national and international projects in Colombia and Spain. Her main areas of interest are marketing and technologies applied to tourism.

Gustavo Ramirez-Gonzalez, Universidad del Cauca, Popayán

Electronics and Telecommunications Engineer (2001), Master in Telematics Engineering (2006), and Ph.D. in Telematics Engineering (Universidad Carlos III de Madrid, Spain, 2010). Currently professor and researcher at the Telematics Department at the Universidad del Cauca (Popayán, Colombia). He has participated in several national and international projects, in Colombia and Spain. His main areas of interest are mobile and pervasive computing, and advanced services in telecommunications.


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