Published: 2013-09-30

Methodology for Process Quality Management at Higher Educatión Institutions

Ramón Ángel Pons Murguía, Yanko Bermúdez Villa, Eulalia María Villa González del Pino, José Luis Martínez Campo

47-58

Tools for monitoring Quality of Service parameters in Next Generation Networks

Alexander Suarez R., Zeida María Solarte A., Juan Carlos Cuéllar Q.

81-94

Presentación

José Ignacio Claros Vaca

6-7