Estructura organizacional y relaciones inter-organizacionales: análisis en Instituciones Prestadoras de Servicios de Salud públicas de Colombia

  • Diego Armando Marín Idárraga Profesor asociado II, Programa Administración de Empresas, Universidad Jorge Tadeo Lozano, Bogotá, Colombia
  • Luz Ángela Losada Campos Psicóloga ejecutora de proyectos, Secretaría Distrital de Salud (SDS) a través de Empresas Sociales del Estado (ESE), Bogotá, Colombia
Palabras clave: Estructura organizacional, Relaciones inter-organizacionales, Desempeño

Resumen

El presente trabajo investiga las influencias que tienen las principales variables de la estructura organizacional sobre las relaciones inter-organizacionales de cooperación en Instituciones Prestadoras de Servicios de Salud (IPS) públicas de Colombia, mediante un estudio explicativo de corte trasversal aplicando un modelo de ecuaciones estructurales. Los resultados indican que la descentralización favorece el intercambio de información, la complementariedad de recursos y la congruencia de objetivos y valores, mientras que la formalización favorece solo el intercambio de información. Además se evidenció la incidencia positiva del intercambio de información y la congruencia de objetivos y valores sobre el desempeño de la relación inter-organizacional en términos de satisfacción.

Descargas

La descarga de datos todavía no está disponible.

Citas

Adobor, H. (2005). Trust as sensemaking the microdynamics of trust in interfirm alliances. Journal of Business Research, 58(3), 330–337.

Agha, S., Alrubaiee, L. y Jamhour, M. (2012). Effect of core competence on competitive advantage and organizational performance. International Journal of Business and Management, 7(1), 192–204.

Ahuja, G. (2000). Collaboration networks, structural holes, and innovation: A longitudinal study. Administrative Science Quarterly, 45(3), 425–455.

Aiken, M., Bacharach, S. B. y French, J. L. (1980). Organizational structure, work process, and proposal making in administrative bureaucracies. Academy of Management Journal, 23(4), 631–652.

Anand, B. N. y Khanna, T. (2000). Do firms learn to create value? The case of alliances. Strategic Management Journal, 21(3), 295–315.

Anderson, E. (1990). Two firms, one frontier: On assessing joint venture performance. Sloan Management Review, 31(2), 19–30.

Anderson, J. y Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423.

Ariño, A. (2002). Measures of strategic alliance performance: An analysis of construct validity. Journal of International Business Studies, 34(1), 66–79.

Armstrong, J. S. y Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research, 14(3), 396–402.

Astley, W. G. y van de Ven, A. H. (1983). Central perspectives and debates in organization theory. Administrative Science Quarterly, 28(2), 245–273.

Avendaño, C., Fonseca, M. y Marín-Idárarga, D. (2011). Estructura organizacional y su relación con la efectividad de los servicios universitarios de atención psicológica. Psychologia. Avances de la Disciplina, 5(2), 33–44.

Babbie, E. (2010). The Practice of Social Research (12th ed.). Belmont, CA: Wadsworth Cengage.

Bagozzi, R. y Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74–94.

Barkema, H., Bell, J. y Pennings, J. (1996). Foreign entry, cultural barriers, and learning. Strategic Management Journal, 17(2), 151–166.

Baruch, Y. (1999). Response rate in academic studies: A comparative analysis. Human Relations, 52(4), 421–438.

Benson, K. (1975). The interorganizational network as political economy. Administrative Science Quartely, 20(2), 229–249.

Bentler, P. M. (2006). EQS 6 Structural Equations Program Manual. Encino, CA: Multivariate Software Inc.

Bentler, P. M. y Weeks, D. (1980). Linear structural equations with latent variables. Psychometrika, 45(3), 289–308.

Borgatti, S. P. y Foster, P. C. (2003). The network paradigm in organizational research: A review and typology. Journal of Management, 29(6), 991–1013.

Carter, N., Hoffman, J. y Cullen, J. (1994). The effects of computer technology and decision-making structure on organizational performance: A dual-core model approach. The Journal of High Technology Management Research, 5(1), 59–76.

Cegarra-Navarro, J., Sánchez-Vidal, M. E. y Cegarra-Leiva, D. (2011). Balancing exploration and exploitation of knowledge through an unlearning context: An empirical investigation in SMEs. Management Decision, 49(7), 1099–1119.

Chenhall, R. (1979). Some elements of organizational control in Australian divisionalised firms. Australian Journal of Management, 4(1), 1–36.

Child, J. (1972). Organization structure and strategies of control: A replication of the Aston study. Administrative Science Quarterly, 17, 163–177.

Chin, W. W. (1998). Issues and opinion on structural equation modeling. MIS Quarterly, 22(1), 1–10.

Clegg, S. (1981). Organization and control. Administrative Science Quarterly, 26, 545–562.

Collins, C. y Clark, K. (2003). Strategic human resource practices, top management team social networks, and firm performance: The role of human resource practices in creating organizational competitive advantage. Academy of Management Journal, 46(6), 740–751.

Crozier, M. y Thoenig, J. (1976). The regulation of complex organized systems. Administrative Science Quarterly, 21(4), 547–570.

Daft, R. y Lengel, R. (1986). Organizational information requirements, media richness and structural design. Management Science, 32(5), 554–572.

Dalton, D. R., Todor, W. D., Spendolini, M. J., Fielding, G. J. y Porter, L. W. (1980). Organization structure and performance: A critical review. Academy of Management Review, 5(1), 49–64.

Day, G. S. (1995). Advantageous alliances. Journal of the Academy Marketing Science, 23(4), 297–300.

De Rond, M. y Bouchikhi, H. (2004). On the dialectics of strategic alliances. Organization Science, 15(1), 56–69.

Dillman, D. A. (2000). Mail and Internet Surveys. The Tailored Design Method (2nd ed.). New York: John Wiley.

Donaldson, L. (1987). Strategy and structural adjustment to regain fit and performance: In defence of contingency theory. Journal of Management Studies, 24(1), 1–24.

Drazin, R. y van de Ven, A. H. (1985). Alternative forms of fit in contingency theory. Administrative Science Quarterly, 30(4), 514–539.

Dukerich, J., Golden, B. y Shortell, S. (2002). Beauty is in the eye of the beholder: The impact of organizational identification, identity, and image on the cooperative behaviors of physicians. Administrative Science Quarterly, 47(3), 507–533.

Dyer, J. H. y Singh, H. (1998). The relational view: Cooperative strategy and sources of interorganizational competitive advantage. Academy of Management Review, 23(4), 660–679.

Eisenhardt, K. y Schoonhoven, C. (1996). Resource-based view of strategic alliance formation: Strategic and social effects in entrepreneurial firms. Organization Science, 7(2), 136–150.

Evan, W. M. y Klemm, R. C. (1980). Interorganizational relations among hospitals: A strategy, structure, and performance model. Human Relations, 33(5), 315–347.

Fegh-hi, N. (2010). Strategic structure for organizational performance. International Journal of Management & Innovation, 2(2), 9–23.

Fernández, M., Galván, I. y Hormiga, E. (2007). La satisfacción en las redes interorganizativas: influencia de los aspectos estructurales relacionales y sociodemográficos. In I. Carmelo Mercado (Ed.), Empresa global y mercados locales (pp. 1–16). Madrid: Escuela Superior de Gestión Comercial y Marketing (ESIC).

Fladmoe-Lindquist, K., Tallman, S. y Robins, J. (2002). Autonomy and dependence of international cooperative ventures: An exploration of the strategic performance of us ventures in Mexico. Strategic Management Journal, 23(10), 881–891.

Fornell, C. y Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.

Fredrickson, J. (1986). The strategic decision making process in organizational structure. Academy of Management Review, 11(2), 280–297.

Galbraith, J. (1973). Designing complex organizations. Reading, MA: Addison-Wesley.

Geringer, J. y Hebert, L. (1991). Measuring performance of international joint ventures. Journal of International Business Studies, 22(2), 249–263.

Gorbaneff, Y., Torres, S. y Contreras, N. (2008). Las redes de servicios de salud: las alianzas estratégicas de Colmédica Colombia. Revista Cuadernos de Administración, 21(37), 109–132.

Gulati, R. y Westphal, J. D. (1999). Cooperative or controlling? The effects of CEOboard relations and the content of interlocks on the formation of joint ventures. Administrative Sciences Quarterly, 44(3), 473–506.

Gulati, R. (1999). Network location and learning: The influence of network resources and firm capabilities on alliance formation. Strategic Management Journal, 20(5), 397–420.

Gulati, R., Lavie, D. y Madhavan, R. (2011). How do networks matter? The performance effects of interorganizational networks. Research in Organizational Behavior, 31, 207–224.

Hage, J. (1965). An axiomate theory of organizations. Administrative Science Quarterly, 10, 289–320.

Hage, J. y Aiken, M. (1967). Relationship of centralization to other structural properties. Administrative Science Quarterly, 12(1), 72–92.

Hair, J., Black, W., Babin, B. y Anderson, R. (2009). Multivariate Data Analysis (7th ed.). New York: Prentice-Hall.

Halverson, P., Mays, G. y Kaluzny, A. (2000). Working together? Organizational and market determinants of collaboration between public health and medical care providers. American Journal of Public Health, 90(12), 1913–1916.

Hamel, G. (1991). Competition for competence and inter partner learning within international strategic alliances. Strategic Management Journal, 12(1), 83–103.

Head, T. C. (2005). Structural changes in turbulent environments: A study of small and mid-size Chinese organizations. Journal of Leadership & Organizational Studies (Baker College), 12(2), 82–93.

Heide, J. B. y John, G. (1990). Alliances in industrial purchasing: The determinants of joint action in buyer-supplier relationships. Journal of Marketing Research, 27, 24–36.

Hooper, D., Coughlan, J. y Mullen, M. R. (2008). Structural equation modelling: Guidelines for determining model fit. Electronic Journal of Business Research Methods, 6(1), 53–59.

Huggins, R. y Johnston, A. (2010). Knowledge flow and inter-firm networks: The influence of network resources, spatial proximity and firm size. Entrepreneurship and Regional Development, 22(5), 457–484.

Jap, S. D. (1999). Pie-expansion efforts: Collaboration processes in buyer-suppliers relationships. Journal of Marketing Research, 36, 461–475.

Jennings, D. F. y Seaman, S. L. (1994). High and low levels of organizational adaptation: An empirical analysis of strategy, structure, and performance. Strategic Management Journal, 15(6), 459–475.

John, G. y Reve, T. (1982). The reliability and validity of key information data from dyadic relationships in marketing channels. Journal of Marketing Research, 19, 517–524.

John, G. (1984). An empirical investigation of some antecedents of opportunism in a marketing channel. Journal of Marketing Research, 21(3), 278–289.

Jöreskog, K. G. (1978). Structural analysis of covariance and correlation matrices. Psychometrika, 43(4), 443–477.

Kanter, R. (1994). Collaborative advantage: The art of alliances. Harvard Business Review, 72(4), 96–108.

Kauser, S. y Shaw, V. (2004). The influence of behavioral and organizational characteristics on the success of international strategic alliances. International Marketing Review, 21(1), 17–52.

Kogut, B. (1988). Joint ventures: Theoretical and empirical perspectives. Strategic Management Journal, 9(4), 319–332.

Krishnan, R., Martin, X. y Noorderhaven, N. G. (2006). When does trust matter to alliance performance? Academy of Management Journal, 49(5), 894–917.

Lawrence, P. y Lorsch, J. (1967). Differentiation and integration in complex organizations. Administrative Science Quarterly, 12(1), 1–47.

Lee, C. y Grover, V. (1999). Exploring mediation between environmental and structural attributes: The penetration of communication technologies in manufacturing organizations. Journal of Management Information Systems, 16(3), 187–217.

Lee, C. y Yang, H. (2011). Organization structure, competition and performance measurement systems and their joint effects on performance. Management Accounting Research, 22(2), 84–104.

Lenz, R. T. (1980). Environment, strategy, organization structure and performance: Patterns in one industry. Strategic Management Journal, 1(3), 209–226.

Liao, C., Chuang, S. y To, P. (2011). How knowledge management mediates the relationship between environment and organizational structure. Journal of Business Research, 64(7), 728–736.

Madhok, A. y Tallman, S. B. (1998). Resources, transactions and rents: Managing value through interfirm collaborative relationships. Organization Science, 9(3), 326–339.

Malhotra, N. K. (1999). Marketing Research: An Applied Orientation (3rd ed.). New Jersey: Prentice-Hall, Inc.

Marchington, M. y Vincent, S. (2004). Analysing the influence of institutional, organizational and interpersonal forces in shaping inter-organizational relations. Journal of Management Studies, 41(6), 1029–1056.

Marín-Idárraga, D. A. (2012). Estructura organizacional y sus parámetros de diseño: análisis descriptivo en pymes industriales de Bogotá. Estudios Gerenciales, 28(123), 43–64.

Marín-Idárraga, D. A. y Cuartas-Marín, J. C. (2013). Structural co-alignment influence on SMEs performance. International Journal of Business & Management, 8(22), 76–91.

Mark, A. (1985). Task and structural correlates of organizational effectiveness in private psychiatric hospitals. Health Services Research, 20, 199–224.

Martínez-López, F. J., Gázquez-Abad, J. C. y Sousa, C. M. P. (2013). Structural equation modelling in marketing and business research: Critical issues and practical recommendations. European Journal of Marketing, 47(1), 115–152.

Meijaard, J., Brand, M. y Mosselman, M. (2005). Organizational structure and performance in Dutch small firms. Small Business Economics, 25, 83–96.

Menguc, B. y Auh, S. (2010). Development and return on execution of product innovation capabilities: The role of organizational structure. Industrial Marketing Management, 39(5), 820–831.

Miller, D. (1991). Sale in the saddle: CEO tenure and the match between organization and environment. Management Science, 37(1), 34–52.

Milton, L. y Wesphal, J. (2005). Identity conformation networks and cooperation in work groups. The Academy of Management Journal, 48(2), 191–212.

Mintzberg, H. (1979). The Structuring of Organizations: A Synthesis of the Research. Englewood Cliffs, NY: Prentice-Hall.

Mintzberg, H. (1991). The effective organization: Forces and forms. Sloan Management Review, 32(2), 54–67.

Mohr, J. y Spekman, R. (1994). Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques. Strategic Management Journal, 15(2), 135–149.

Montoro, A. y Mora, E. (2004). El rendimiento de las relaciones de cooperación: un enfoque basado en el logro de objetivos. Murcia, España: XVI Congreso ACEDE.

Oliver, C. (1990). Determinants of interorganizational relationships: Integration and future directions. Academy of Management Review, 15(2), 241–265.

Ouchi, W. (1980). Markets, bureaucracies, and clans. Administrative Science Quarterly, 25, 129–141.

Pangarkar, N. (2003). Determinants of alliance duration in uncertain environments: The case of the biotechnology sector. Long Range Planning, 36(3), 269–284.

Park, S. y Ungson, G. (1997). The effect of national culture, organizational complementarity, and economic motivation on joint venture dissolution. Academy of Management Journal, 40, 279–307.

Parkhe, A. (1993). Strategic alliance structuring: A game theoretic and transaction cost examination of interfirm cooperation. Academy of Management Journal, 36, 794–829.

Parkhe, A., Wasserman, S. y Ralston, D. A. (2006). New frontiers in network theory development. Academy of Management Review, 31(3), 560–568.

Pleshko, L. y Nickerson, I. (2008). Strategic orientation, organizational structure, and the associated effects on performance in industrial firms. Academy of Strategic Management Journal, 7(1), 95–110.

Provan, K. G. y Milward, H. B. (1995). A preliminary theory of interorganizational network effectiveness: A comparative study of four community mental health systems. Administrative Science Quarterly, 40(1), 1–33.

Pugh, D. S., Hickson, D. J., Hinings, C. R., Macdonald, K. M., Turner, C. y Lupton, T. (1963). A conceptual scheme for organizational analysis. Administrative Science Quarterly, 8(3), 289–315.

Pugh, D. S., Hickson, D. J., Hinnings, C. R. y Turner, C. (1968). Dimensions of organizational structure. Administrative Science Quarterly, 13, 65–105.

Reimann, B. C. (1973). On the dimensions of bureaucratic structure: An empirical reappraisal. Administrative Science Quarterly, 18, 462–476.

Ring, P. y van de Ven, A. (1994). Developmental processes of cooperative interorganizational relationships. Academy of Management Review, 19, 90–118.

Sahay, Y. P. y Gupta, M. (2011). Role of organization structure in innovation in the bulk-drug industry. Indian Journal of Industrial Relations, 46(3), 450–464.

Santra, T. y Giri, V. N. (2008). Effect of organizational structure on organizational effectiveness through face-to-face communication. Journal of Organizational Behavior, 7(2), 28–38.

Sarkar, M., Echambadi, R., Cavusgil, S. y Aulakh, P. (2001). The influence of complementarity, compatibility, and relationship capital on alliance performance. Journal of the Academy of Marketing Science, 29(4), 358–373.

Schermerhorn, J. R. y Shirland, L. E. (1981). Hospital administrator felt needs for interorganizational cooperation and actual cooperative outcomes by their hospitals. Decision Science, 12, 486–501.

Singh, K. y Mitchell, W. (2005). Growth dynamics: The bidirectional relationship between interfirm collaboration and business sales in entrant and incumbent. Alliances Strategic Management Journal, 26(6), 497–521.

Sinha, K. K. y van de Ven, A. H. (2005). Designing work within and between organizations. Organization Science, 16(4), 389–408.

Sivadas, E. y Dwyer, F. (2000). An examination of organizational factors influencing new product success in internal and alliance-based processes. Journal of Marketing, 64(1), 31–49.

Smith, K., Carroll, S. y Ashford, S. (1995). Intra and interorganizational cooperation: Toward a research agenda. The Academy of Management Journal, 38(1), 7–23.

Smith, P. y van de Ven, A. (1994). Developmental processes of cooperative interorganizational relationships. The Academy of Management Review, 19(1), 90–118.

Thorgren, S., Wincent, J. y Ortqvist, D. (2009). Designing interorganizational networks for innovation: An empirical examination of network configuration, formation and governance. Journal of Engineering and Technology Management, 26(3), 148–166.

Tsa, W. y Ghoshal, S. (1998). Social capital and value creation: The role of intrafirm networks. The Academy of Management Journal, 41(4), 464–476.

Turner, K. L. y Makhija, M. V. (2006). The role of organizational controls in managing knowledge. Academy of Management Review, 31(1), 197–217.

Venkatraman, N. y Camillus, J. C. (1984). Exploring the concept of fit in strategic management. Academy of Management Review, 9(3), 513–525.

Venkatraman, N. y Ramanujam, V. (1986). Measurement of business performance in strategy research: A comparison of approaches. Academy of Management Review, 11(4), 801–814.

Wells, R., Lemark, C. y dAunno, T. (2005). Factors associated with interorganizational relationships among outpatient drug treatment organizations 1990-2000. Health Services Research, 40(5), 1356–1378.

Yuchtman, E. y Seashore, S. (1967). A system resource approach to organizational effectiveness. American Sociological Review, 32(6), 891–903.

Zaheer, A. y Bell, G. (2005). Benefiting from network position: Firm capabilities, structural holes, and performance. Strategic Management Journal, 26(9), 809–882.

Zeng, S. X., Xie, X. M. y Tam, C. M. (2010). Relationship between cooperation networks and innovation performance of SMEs. Technovation, 30(3), 181–194.

Zheng, W., Yang, B. y McLean, G. N. (2010). Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management. Journal of Business Research, 63(7), 763–771.

Publicado
2015-01-26
Cómo citar
Marín Idárraga, D. A., & Losada Campos, L. Ángela. (2015). Estructura organizacional y relaciones inter-organizacionales: análisis en Instituciones Prestadoras de Servicios de Salud públicas de Colombia. Estudios Gerenciales, 31(134), 88-99. https://doi.org/10.1016/j.estger.2014.08.004
Sección
Artículo de investigación