Satisfacción laboral: una revisión de la literatura acerca de sus principales determinantes

  • Lucas J. Pujol-Cols Universidad Nacional de Mar del Plata
  • Guillermo E. Dabos Universidad Nacional del Centro de la Provincia de Buenos Aires
Palabras clave: Satisfacción laboral, Disposiciones, Personalidad, Diseño del trabajo, Debate individuo-situación


Aun cuando el estudio de la satisfacción laboral ha concentrado un gran interés científico durante buena parte del último siglo, todavía resulta sorprendente cuan fragmentado se encuentra el campo y cuan limitados han  sido los esfuerzos de integración. Este artículo se propone identificar los principales factores que han sido señalados en la literatura empírica como determinantes de la satisfacción laboral, a partir de una revisión de investigaciones publicadas en revistas científicas de alto impacto durante las últimas dos décadas. Los  resultados revelan una insuficiencia de investigaciones que hayan estudiado de manera simultánea los efectos de determinantes disposicionales y situacionales sobre la satisfacción laboral. Finalmente, se analizan los  principales vacíos existentes en la literatura y se sugieren líneas potenciales de investigación.


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Biografía del autor/a

Lucas J. Pujol-Cols, Universidad Nacional de Mar del Plata

Investigador, Consejo Nacional de Investigaciones Científicas y Técnicas - CONICET, Buenos Aires, Argentina.

Investigador, Centro de Investigaciones Económicas y Sociales, Universidad Nacional de Mar del Plata, Buenos Aires, Argentina.

Guillermo E. Dabos, Universidad Nacional del Centro de la Provincia de Buenos Aires

Director, Master en Administración de Negocios y Doctorado en Administración, Facultad de Ciencias Económicas, Universidad Nacional del Centro de la Provincia de Buenos Aires,  Buenos Aires, Argentina.


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Cómo citar
Pujol-Cols, L., & Dabos, G. (2018). Satisfacción laboral: una revisión de la literatura acerca de sus principales determinantes. Estudios Gerenciales, 34(146), 3-18.
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