Resiliencia en empresas de familia durante COVID-19: un estudio comparativo de la industria de muebles en Estados Unidos y en Colombia
DOI:
https://doi.org/10.18046/j.estger.2021.158.4423Palabras clave:
empresas familiares, resiliencia, visión basada en recursos, COVID-19Resumen
COVID-19 ha obligado a las organizaciones a adaptarse a la "nueva normalidad", incluyendo a las empresas familiares. En este estudio, el objetivo es responder dos preguntas: ¿Qué tan preparadas están las empresas familiares para enfrentar disrupciones como la pandemia? y ¿qué tan importante es el contexto en esa respuesta? Utilizando la visión basada en recursos, en este estudio cualitativo se analiza los recursos desplegados por dos familias empresarias propietarias de tres empresas familiares en la industria del mueble en Colombia y Estados Unidos. Los hallazgos evidencian que las empresas familiares son resilientes, pero los recursos y las capacidades desplegados, así como sus usos, son diferentes de acuerdo al contexto, lo que sugiere una familiness contingente durante una crisis.
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